What's Next ✨
Where WorkPathway UK is heading — and what's already here. Shaped by an expert review panel, by Play North West CIC, and by you.
Live now · 14
Built and ready to use today
Confidence toolkit & progress tracker
Measure how your confidence grows over time, plus tools for rejection, nerves and feeling stuck.
Open →
Gentle 'first step' coaching
If you're not sure where to start, the coach opens with one small, doable thing — no jargon, no pressure.
Open →
ATS check, job-tailoring & cover letters
Score your CV against real job adverts, tailor it in one tap, and get a matching cover letter. Export as PDF or Word.
Open →
'You have more experience than you think'
Never had a job? Turn school, hobbies and helping at home into real CV experience.
Open →
Support for your situation
Tell us your circumstances (care leaver, disability, young parent…) and unlock the specific UK help and money you're owed.
Open →
Four-nations & all-ages support
Careers help for England, Scotland, Wales and NI — and routes for career changers and returners of any age.
Open →
Crisis safety net
If you're struggling, the app spots it and shows real help straight away (Samaritans, Shout text, and more).
Open →
Spot a job scam
Quick safety checks on the Find Work page so you don't get caught out.
Open →
Join your programme
Got a code from a college, charity or council? Unlock everything free and connect with your support worker.
Open →
Celebrate & track outcomes
Tell us when you start a job, course or placement — it helps us support more people like you.
Open →
Accessibility built in
Large text, dyslexia-friendly font, dark mode, and screen-reader support across the app.
Speak instead of typing
Dictate your CV experience and interview answers by voice on any phone (Plus). Typed fallback always available.
Open →
Share your CV & plan with an adviser
Create a read-only link to send your CV and a note straight to your keyworker (Plus).
Open →
Under-18 sign-up safeguards
Age-appropriate privacy and a guardian-awareness step for younger users (UK Children's Code).
Open →
Coming soon · 1
Being built next
Later · 3
On the horizon
Keyworker & advisor portal
A dashboard so your support worker can see your progress and help — for funded cohorts.
Check-ins at 13 & 26 weeks
Friendly follow-ups to celebrate you staying in work or training — and to evidence impact.
Meet employers
Insight days, Q&As and work-experience placements with local employers.
💡 Tell us what to build
This is your app too. What would make it more useful? Every idea is read by the team at Play North West CIC and helps decide what we build next.
How we decide
An expert panel (youth-employment and careers specialists, a safeguarding lead, accessibility and funding experts, and young people with lived experience) reviews WorkPathway UK and shapes this roadmap — aligned with the national Milburn review into youth employment.
See the panel's key themes
- Safeguarding that fails open is the top risk. Crisis handling depends entirely on the LLM system prompt plus OpenAI moderation, which returns 'not flagged' with no key or on any API error (confirmed in src/lib/ai/openai.ts moderate() and guard.ts). In the current keyless/demo state, a disclosure like 'I want to end my life' yields a generic careers reply with no signposting. There is no deterministic detector, no human escalation, no safeguarding log, and no DSL workflow — table stakes for any service touching at-risk under-18s and a hard procurement blocker.
- Impact is asserted, not instrumented — so no commissioner can pay for it. Admin KPIs are hardcoded demo strings, gamification measures app engagement not real progress, and there is no model for verified hard outcomes (started/sustained at 13 & 26 weeks) — the exact metrics DWP, councils and funders pay against. The data model already tracks the funnel (saved→applied→interview→offer; progress table), so surfacing it is leverage, not a rebuild.
- No cohort/referral spine means the B2B/B2G sustainability story is just a sentence. The 'partner' role exists in the enum only. There is no cohort tagging, no sponsored-seat/access-code flow, no keyworker/advisor dashboard, and no warm referral object. The hardest-to-help arrive via a work coach, Personal Adviser or leaving-care worker — not self-onboarding — and funded access is how the CIC survives. This same build delivers free Plus-level access to those who can't pay £5/month.
- Confidence and wellbeing are named priorities but never measured or scaffolded. The interview 'confidence score' rates an answer, not the person; there is no validated distance-travelled instrument (short WEMWBS / self-efficacy scale) and no non-crisis confidence toolkit for the large 'stuck but not in crisis' middle. Funders increasingly want evidenced distance-travelled, not vanity XP, and low-confidence users need scaffolded first steps more than streaks.
- One-size-fits-the-teenager: barrier-aware and all-ages personalisation is missing. Onboarding never asks about care experience, SEND/EHCP, young parent, justice or refugee status — so it can't surface the entitlements that actually unblock people (Care Leaver Covenant, £1,000 apprenticeship bursary, Access to Work, Disability Confident). Simultaneously the content, CV prompts ('You write CV content for young people'), jobs and gamification feel pitched at an 18-year-old, so a 47-year-old returner feels tolerated, not served. The product needs to branch on who the user is.
- Real data, four-nations accuracy and mobile-first access gaps undercut trust. LMI/salaries/vacancies are mock data; the service is England-centric despite 1,180 Scottish users (no SDS/Careers Wales/NI); screen-reader users miss every async AI result (zero aria-live regions, a WCAG 4.1.3 failure); voice practice only works in desktop Chrome for a mobile-first cohort; and demo-mode localStorage loses everything on a shared library/Jobcentre device — the exact access pattern of the target users.